Contact us
Our customer service team answers every question by email, from order updates to wiring a receiver, so you keep a written record of every answer.
Many answers are already on the site
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Orders & delivery
Orders ship from our global distribution centre. DHL delivers in 3–5 working days, free from €150.
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Returns
Free returns within 30 days: email us and we'll arrange the return at no cost to you.
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Technical help
Set-up guides and support pages for UltraCOM, UltraCAM, 4G cameras and more. Our technical team answers your questions.
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Choosing a system
Free advice from our security specialists: we help you choose, set up and install.
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Payment
Visa, Mastercard, American Express and PayPal, on a secure checkout.